Shipping and returns
We ship Monday through Saturday the shipping cut off time is 12pm Central Standard Time.
Please email us with any questions about shipping, sorry we only answer emails on the weekday’s.
All orders are shipped discretely under the company name “DITV” in a plain white bubble mailer.
All charges will show up on your credit card bill as: ”2 Incense Online”
A tracking number will be provided to you. 1 hour after the order.
If you are not satisfied with your product we offer a 100% money back guarantee.
You can return your item within 30 day’s for a full refund, the item should be unopened and still sealed for a full refund.
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database.
Only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses